FAQ

◾️ What makes Kezual unique ?

➡️At Kezual, we pride on offering a diverse range of products that cater to various themes such as anime, Harry Potter, DC and Marvel superheroes, and more. Our designs are unique and crafted with the highest quality materials to ensure comfort and durability. We believe in celebrating individuality through fashion.

◾️ How can I trust the quality of your product ?

➡️Quality is our top priority at Kezual. Each product is made from premium materials and undergoes strict quality control checks before it reaches you. We are committed to providing our customers with the best products, and our numerous positive reviews and repeat customers attest to our quality.

◾️ What is your return and exchange policy ?

➡️We do not accept returns, but we allow size exchanges. However, to ensure customer satisfaction, we require a parcel opening video as evidence to begin the process for refunds or exchanges if there are any issues with your order. This policy helps us maintain transparency and trust with our customers.

◾️ Where are we located ?

➡️Our warehouse is in Mumbai, Maharashtra -400043

◾️ How much time does it take for delivery ?

➡️time for delivery 7-9 business days. We are not accountable for delays due to weather, political, location related or courier related issues

◾️ How to reach out for queries ?

➡️Just dm us on instagram at kezual_styles. We are always available!